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Lodging & Experience Staff

Housekeeping & Wait Staff


CapRock Ranch located in beautiful Valentine, NE is hiring motivated individuals for Lodging and Experience Service for the 2023 season.


Job Title: Housekeeping, Wait Staff
Classification: Seasonal
Reports to: CapRock Ranch Management
Date: 4/1/2023


Job Description

Summary/Objective

Responsible for ensuring our guiding principle: Make people feel at home. From maintaining cottages for our members and their guests, to creating an excellent dining experience, our goal is to provide an overall professional and enjoyable experience within the guidelines of the club.

Wait Staff Essential Functions:

Flexible shifts starting at 5:30 am through 11:00 pm Monday through Sunday, shift meal included.

  • Present our variety of menu options and advise on the best food and drink choices for each customer and answer questions.
  • Take orders and deliver them to the table deftly and accurately.
  • Attend to the tables and guarantee compliance to cleanliness standards.
  • Check the quality of the final servings and resolve any issues.
  • Assists in the timely storing of food deliveries.
  • Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. Keeps dish area free of clutter and organized.
  • Maintains trash cans throughout shift and removes full trashcans and boxes at the end of each shift.
  • Work with other staff as a team.
  • Work diligently to achieve outstanding service quality.
  • Be able to direct members and guests to specific departments/staff for desired services.
  • Performs any other related tasks as requested by the CapRock Management.
Housekeeping Staff Essential Functions:
  • Understand and adhere to CapRock’s policy on work shifts, guest's possessions and privacy issues.
  • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out.
  • Report and return any guest properties found in the rooms while rendering service.
  • Clean, disinfect and store all equipment at the end of the shift.
  • Work with other staff as a team.
  • Work diligently to achieve outstanding service quality.
  • Be able to direct members and guests to specific departments/staff for desired services.
  • Performs any other related tasks as requested by the CapRock Management.
Competencies
  • Customer service
  • Ability to multi-task
  • Self-motivated with a high energy level
  • Verbal communication
  • May assist with special events
Physical demands:
  • Ability to grasp, lift, carry or transport up to 40 pounds.
  • Ability to stand, walk frequently: reach with hands and arms: stoop, kneel, crouch or crawl.
  • Ability to perform the duties of this job while exposed to outside weather conditions.
  • Ability to express and exchange ideas by means of the spoken word accurately, loudly and quickly.
Other:

Due to the cyclical nature of our industry, club employees may be required to work varying schedules to reflect the business needs of the club. Upon employment, all team members are required to fully comply with the company's rules and regulations for the safe and efficient operation of the facilities. Associates who violate the rules and regulations will be subject to disciplinary action, up to and including termination of employment.

AAP/EEO Statement

CapRock Ranch is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate in employment or hiring practices based on race, religion, color, sex, age, marital status, national origin, ancestry, disability, or any other applicable legally protected characteristics.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Caddy/Forecaddie

Caddy/Forecaddie


Position Overview

Caddying is a great job. The money is good, you work outdoors and have an opportunity to meet successful and influential people, and you may even earn a college scholarship.


Primary responsibilities include, but are not limited to:
  • Carrying one or two sets of golf clubs
  • Forecaddie, some groups might prefer to walk and have you drive a cart with there clubs on it.
  • Tee Sheet Utilization and Accurate Billing of Golf Fees
  • Assist in Creating Merchandise Displays and Restocking Inventory
  • Utilize POS System to Properly Execute and Record Merchandise Sales
  • Provide Sincere and Courteous Service to All Members and Guests
Requirements:
  • Outgoing personality with exceptional communication skills
  • Availability and willingness to work nights, weekends, and holidays
  • Ability to stand/be on one’s feet for long periods of time
  • Retail experience preferred

Player Service Attendant

Player Service Attendant


Position Overview

Player Service Attendants are essential members of the Golf Operations Team at CapRock Ranch. Team members perform key functions and have responsibilities necessary to guarantee the crispness and consistency of the CapRock Ranch golf experience.


Primary responsibilities include, but are not limited to:
  • Practice Facility Setup
  • Monitor, Pick, Restock, and Reset the Practice Facility
  • Assist with all aspects of the guest check in process
  • Maintain Cleanliness of Golf Cars, Guest Shuttles, and Hand Carts
  • Ensure Cleanliness and Organization of Member Storage Area
  • Assist in Staging Clubs for Daily Play
Requirements:
  • Willingness to work outside in all types of weather conditions
  • Availability to work nights, weekends, and holidays
  • Ability to work and communicate effectively in a team environment
  • Golf knowledge or the eagerness to learn
  • Outgoing, service-first personality
  • Physical ability to lift up to 50 lbs multiple times per day

Golf Shop Attendant

Golf Shop Attendant


Position Overview

Golf Shop Attendant’s at CapRock Ranch are a frontline member/guest service position. Primary focus is enhancing the overall golf experience with enthusiasm and attentiveness.


Primary responsibilities include, but are not limited to:
  • Daily Golf Shop Operation Including Opening and Closing Responsibilities
  • Maintain an Attractive, Clean, and Orderly Golf Shop
  • Tee Sheet Utilization and Accurate Billing of Golf Fees
  • Assist in Creating Merchandise Displays and Restocking Inventory
  • Utilize POS System to Properly Execute and Record Merchandise Sales
  • Provide Sincere and Courteous Service to All Members and Guests
Requirements:
  • Outgoing personality with exceptional communication skills
  • Availability and willingness to work nights, weekends, and holidays
  • Ability to stand/be on one’s feet for long periods of time
  • Retail experience preferred

Greenskeepers

Greenskeepers


Position Overview

Greenkeepers are responsible for maintaining the course in the pristine conditions that we pride ourselves on here at CapRock Ranch.


Seasonal greenkeepers will assist in the care of the golf course. Job duties include but are not limited to:
  • Operation of riding and walking mowers
  • Mechanical and hand raking of golf course bunkers
  • Hand watering of greens and tees with hoses
  • Weeding and edging using string trimmers
  • Blowing, weeding, and other general cleanup tasks
Requirements:
  • Must be able to work some weekends
  • Must be able to work early in the mornings (6 am)
  • Must be able to lift 50 lbs infrequently and walk 4-7 miles daily
  • Must be able to work safely and efficiently when working with cutting units, around loud machinery, and around golfers
  • Must be responsible and timely
  • Must have a positive attitude, work well with others, and be willing to learn
  • Experience with and understanding of the game of golf a plus, but not required
  • Experience with golf course or landscape maintenance a plus, but not required
  • Flexible Schedule Possibilities
  • Great opportunity for High School and College Students, as well as Retired individuals

Line Cook Staff

Line Cook Staff


CapRock Ranch located in beautiful Valentine, NE is hiring motivated individuals for Lodging and Experience Service for the 2023 season.


Job Title: Line Cook Staff
Classification: Seasonal
Reports to: CapRock Ranch Management
Date: 4/1/2023


Job Description

Summary/Objective

This will be a fun, fast paced environment in a ‘scratch’ kitchen using all fresh seasonal ingredients where creativity is encouraged. This is an opportunity to learn and grow, to be involved with special events and create unique menus that pair with wine and beer. There are three shifts available with full and part-time flexible schedules open 7 days.

Line Cook Job Responsibilities:
  • Sets up and stocks food items and other necessary supplies.
  • Prepares food items by cutting, chopping, mixing, and preparing sauces.
  • Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
  • Maintain cleanliness and complies with all food sanitation requirements by properly handling food and ensuring correct storage and labeling.
  • Cleans and sanitizes cooking surfaces at the end of the shift.
  • Performs inventory checks and completes food storage logs, ensures correct date labeling and rotation.
  • Check inventory into correct storage location.
  • Routinely checks temperatures of all hot and cold equipment.
Line Cook Qualifications/Skills:
  • Basic English written and verbal communication skills
  • Organizational skills
  • Accuracy and speed in executing tasks
  • Ability to work as a team member
  • Follows directions and instructions
  • Must be able to lift up to 50 pounds
  • Stand for long periods of time
  • Ensure foods are prepared to proper temperatures
  • Maintain focus and the ability multi-task in stressful situations
Education and Experience Requirements:
  • High school diploma or GED
  • One to two years of experience as a line cook, restaurant cook, or prep cook
  • Experience with various cooking methods and procedures
  • Familiar with industry best practices, food handler’s card a bonus
Other:

Due to the cyclical nature of our industry, club employees may be required to work varying schedules to reflect the business needs of the club. Upon employment, all team members are required to fully comply with the company's rules and regulations for the safe and efficient operation of the facilities. Associates who violate the rules and regulations will be subject to disciplinary action, up to and including termination of employment.

AAP/EEO Statement

CapRock Ranch is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate in employment or hiring practices based on race, religion, color, sex, age, marital status, national origin, ancestry, disability, or any other applicable legally protected characteristics.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Bartender

Bartender


Job Description

Bartender Job Responsibilities:
  • Provides a pleasant drinking experience to customers.
  • Serves drinks while maintaining a clean and sanitary bar area.
  • Attends to the detail and presentation of each order.
  • Prepares and maintains ingredients by following recipes.
  • Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, capping and rotation of all beverage items.
  • Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
  • Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
  • Ensures smooth operation of bar services during absence of supervisor.
  • Completes cleaning according to daily and weekly schedules, including sanitizing and dishwashing.
  • Assists with orienting new employees to their work area.
  • Listens to customer complaints and suggestions and resolves complaints.
  • Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.
  • Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.
Bartender Qualifications/Skills:
  • Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment
  • Adaptability
  • Decision-making
  • Great Customers Excellent Customer service communication skills
  • Seat Customers for lunch or dinner service, assist wait staff
  • Planning, problem solving, and teamwork
  • Developing budgets
  • Self-motivated
  • High energy Level
  • Multi-tasking
  • Ability to stand for long hours
  • Lift up to 50#’s
Education and Experience Requirements:
  • Education, Experience, and Licensing Requirements:
  • High school diploma or GED
  • Minimum two (2) years of bar or restaurant experience to include drink preparation
  • Current beverage service certification or other certification as required by federal/state/local law
  • Familiar with point-of-sale computers and software
  • Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email
Other:

Due to the cyclical nature of our industry, club employees may be required to work varying schedules to reflect the business needs of the club. Upon employment, all team members are required to fully comply with the company's rules and regulations for the safe and efficient operation of the facilities. Associates who violate the rules and regulations will be subject to disciplinary action, up to and including termination of employment.

AAP/EEO Statement

CapRock Ranch is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate in employment or hiring practices based on race, religion, color, sex, age, marital status, national origin, ancestry, disability, or any other applicable legally protected characteristics.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Food Expeditor

Food Expeditor


Job Description

We are looking for a competent Food expeditor to help keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently.

As food expeditor, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people.

The goal is to make service faster and better to help enhance our quality and reputation.


Responsibilities
  • Ensure the efficient flow of orders from the waiters to the kitchen
  • Assist in the final preparation of dishes
  • Assists wait staff by preparing salads, desserts and malts
  • Check dishes before delivery for accuracy, presentation and temperature
  • Deliver orders when necessary to maintain fast service
  • Inspect the premises according to quality and sanitation standards and assist in cleaning and dishwashing
  • Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
  • Support other tasks as needed (e.g. telephone orders)
Requirements and Skills:
  • Understanding of health and safety rules in a restaurant
  • Dexterity in using kitchen equipment or utensils and carry heavy trays
  • Well-organized and ability to lead and direct people
  • Excellent communication and negotiation skills
  • Outstanding coordination and multi-tasking abilities
  • A customer-oriented approach
  • Great physical endurance
  • Food handling certification may be required according to legal regulations

Server

Server


Server Job Responsibilities:
  • Provides friendly, responsive service to create an exceptional dining experience for all guests.
  • Monitor guests dining experience to ensure guests are satisfied with the food and service, respond promptly and courteously to correct any problems.
  • Enter guest orders into computer for transmittal to kitchen staff and collect charges from guests.
  • Alert kitchen staff to any changes and for meal preparation timing.
  • Pick up prepared meals and immediately serve to guests while hot or cold.
  • Preparation of food items required; appetizers, salads, dessert, beverages and coffee.
  • Comprehensive knowledge of the menu, daily specials or menu changes; wine and beer pairings, describe cooking methods and ingredients.
  • Maintains a clean work area, clean tables and chairs of debris and clear dishes promptly.
  • Keep beverages, wine chilled and supplies stocked, roll set ups for lunch and dinner service. Prepare tables for meals with linens, silverware and glassware.
  • Answer phone calls, take reservations, preparing to go items, greet and seat guests.
  • Perform cleaning duties; sweep, vacuum, mop, restock and clean bathrooms, remove trash, bus all tables, take dirty linens to laundry facility, restock salt, pepper, sugar, etc.
Server Qualifications/Skills:
  • Excellent customer service communication skills
  • Ability to think clearly in a fast-paced environment
  • Self-motivated, take initiative, able to multi-task
  • Ability to follow procedures and instructions
  • Familiar with point of sale systems, comfortable using a computer
Education and Experience Requirements:
  • High school diploma or GED
  • 1 year restaurant service experience preferred
  • Knowledge of federal/state/local alcohol service laws and food safety preferred
  • Comfortable navigating Outlook email and Microsoft office

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